CLAUdia

ClaudIA drastically reduces your support workload, making your team leaner.

Claudia is a chatbot that communicates like a human using artificial intelligence
Agility in service
Scale with a more strategic team.
Watch Claudia handle the most frequent inquiries, freeing your team to focus on more special and sensitive cases.
Efficient service
Perform the same processes with AI.
Claudia accesses your content, data, and systems to perform the same processes. When necessary, it escalates more complex inquiries directly to your team.
Efficient service
Private data connection
Import and customize your support content in just a few clicks. Connect Claudia to any database, enabling it to view and make changes for your customers.
Private data connection
Activate integrations in just one click
Knowledge bases
Link your content with ClaudIA
Enhance your service with the tools that your team uses on a daily basis.
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Integrations

We are integrated with the leading helpdesks in the market.

Start using AI effortlessly and without changing your system. Just create a new user in your existing system, and you're all set.

Customer experiences

"65% of our users who interact with ClaudIA don't need to escalate to a human agent. It has been a game-changer for us".

Read the full case study.

"In the first week, we managed to reduce our first response time to customers by over 80% while maintaining a high level of CSAT"

Read the full case study.

“65% of our users who interact with CLAudia don't need to scale up to a human attendant. It was a level change for us.”

Discover the full case

In the first week, we were able to reduce the first response time to our Clients by more than 80%, maintaining a high level of CSAT”.

Discover the full case

Talk to us

Talk to our team and deep dive Claudia's features

Founders of Cloud Humans are available to delve into your company's specifics and demonstrate how Claudia works

We created Cloud after struggling with bots that don't work or take ages to implement. If you're looking for a different approach, I'd like to talk to you".
Ian Kraskoff

Founder & CEO @ Cloud Humans

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News

We speak the truth about the hottest topics in CX.

Atendimento ao cliente

19/5/2024

Porque a IA generativa pode dar um fim a discussão: "Área de CX é centro de custo ou geradora de valor?"
‍Este fim de semana entrei numa discussão profunda com amigos sobre como a maioria das empresas enxerga sua área de experiência do cliente...
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Atendimento ao cliente

12/5/2024

A I.A vai impactar todos os cargos de CX mas não do jeito que você está pensando
Talvez o caso de uso mais óbvio para inteligência artificial seja o de atendimento ao cliente.‍Simplificando: O próprio ChatGPT serve basicamente como ...
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Atendimento ao cliente

8/5/2024

As 5 maiores tendências de I.A para CX em 2024
Você provavelmente não aguenta mais ouvir que a “monumental IA generativa” - é comparável apenas ao nascimento da internet. Sim, essa novidade está revolucionando...
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The fastest-growing digital companies scale their support with Claudia.

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