Scale with a customer support platform designed to pay for itself

Combine an AI agent that resolves up to 90% of support requests with an affordable platform that centralizes all your channels. More scale, lower cost, without the complexity of legacy helpdesks.

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Why us

AI support that organizes and scales your customer service.

CloudChat

Welcome

Sofia Castelar

Conversations

Carlos

I am using the paid module...

5:03 PM

They usually

I can't find where I can...

5:03 PM

Tatiane

I didn't understand where it is!

4:32 PM

Matheus

Thank you!

4:02 PM

Camila

Alright, I will do it here.

3:15 PM

Eduarda

I read somewhere that this part...

3:14 PM

Caroline

Yes, but could you show me with...

3:00 PM

Elton

I did the calculations and I believe that this is...

2:17 PM

Murilo

I contacted you earlier...

2:15 PM

Eduardo

My protocol number is 132459...

1:45 PM

Carlos

via WhatsApp

Carlos

Hello!

5:09 PM

co-pilot

Type a message

Send

AI support that organizes and scales your customer service.

The fastest growing companies scale customer service with Cloud Humans:

90%

Maximum reduction in support workload

35%

Higher CSAT compared to traditional bots

21 days

Average time to full implementation and peak accuracy

Cloud Humans was born multichannel,

with WhatsApp and AI at the core

While legacy helpdesks were designed for tickets and hourly SLAs, we built a platform for real-time conversations—where AI resolves the right cases and routes the rest to your team.

Price

AI Intelligence

Implementation
and support

WhatsApp readiness & adaptability

Competitive and performance-based

Advanced and easy to customize

Fast and efficient

Highly adapted

Price

AI Intelligence

Implementation
and support

Ease and adaptation WhatsApp

Competitive

and for result

Competitive

and for result

Advanced, native

and adapted to Portuguese

Advanced, native

and adapted to Portuguese

Quick and focused on results (on Slack or WhatsApp)

Native and integrated
since day one

Price

AI Intelligence

Implementation
and support

Ease and adaptation WhatsApp

International Tools

High

Advanced,

but complex

Dependent on expensive

consultants

Dependent on expensive

consultants

Poorly adapted

Price

AI Intelligence

Implementation
and support

Implementationand support

Ease and adaptation WhatsApp

National Tools

Competitive

Basic

Superficial

Partially adapted

International Tools

High

Advanced,

but complex

Dependent on expensive consultants

Poorly adapted

Local tools

Competitive

Basic

Superficial

Partially adapted

CLAUDIA

AI Agent for Customer Support

Resolves like a human

Private
content

Understands files,

photos and audios

Systematic intelligence

Controlled
flows

Continuous training

Resolves like a human

ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.

Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.

You define the tone of voice, name, and creativity level of your AI.

Answers questions and also performs lookups and actions in other systems via API/MCP

Detects when to escalate and hand off cases to a human on your team.

Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.

Chat with ClaudIA on WhatsApp

CLAUDIA

AI Agent for Customer Support

Resolves like a human

Private
content

Understands files,

photos and audios

Systematic intelligence

Controlled
flows

Continuous training

Resolves like a human

ClaudIA uses natural language to answer all types of questions, requests, orders, and issues.

Operates across WhatsApp, chat (web and app), email, Instagram DM, and Facebook DM.

You define the tone of voice, name, and creativity level of your AI.

Answers questions and also performs lookups and actions in other systems via API/MCP

Detects when to escalate and hand off cases to a human on your team.

Works with CloudChat, Zendesk, Intercom, Freshdesk, or HubSpot.

Chat with ClaudIA on WhatsApp

CLOUD CHAT

Omnichannel Customer Support Platform

Omni

Chat

WhatsApp
native

Reports and
insights with AI

Native integration
with ClaudIA

Visual automations

Queue and Team Management

A truly omnichannel platform

Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place

Easily integrate customer data with CRM and backend systems

Let your team manage support in a single tool

Schedule a demonstration

Omnichannel platform dashboard of Cloud Humans

CLOUD CHAT

Omnichannel Customer Support Platform

Omni

Chat

WhatsApp
native

Reports and
insights with AI

Native integration
with ClaudIA

Visual automations

Queue and Team Management

A truly omnichannel platform

Unlimited WhatsApp inboxes, live chat (web & app), email, and social media in one place

Easily integrate customer data with CRM and backend systems

Let your team manage support in a single tool

Schedule a demonstration

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

TESTIMONIALS

See what our customers say

“Claudia changed the game. Most support requests are resolved by her, with CSAT higher than our human agents.”

Victor Xavier

Head of CX

Frequently asked questions

What is Cloud Humans, after all?

We are an AI-powered customer service solution made up of two products that work together: ClaudIA, an AI agent that handles most inquiries like a human, and Cloud Chat, an omnichannel platform that centralizes WhatsApp, Instagram, chat, and email.

Does ClaudIA work with my current helpdesk system?

How long does it take to put ClaudIA into production?

What is the difference between Cloud Humans' AI and other AI solutions on the market?

What practical results do companies typically see?

Who is Cloud Humans ideal for?

How does pricing work?

Still in doubt?

Talk to our team and see how Cloud Humans can help with your service.

Talk to Cloud Humans

Still unsure?

Chat directly with

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

Talk to Cloud Humans

WhatsApp with ClaudIA, the AI from Cloud Humans that helps with interaction on WhatsApp without the need for human assistance.

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

Talk to Cloud Humans

Still unsure?

Talk directly to

ClaudIA on WhatsApp

There’s no better way than trying it yourself. Send a message to ClaudIA and see how an AI agent truly understands, resolves, and interacts like a human.

Talk to Cloud Humans