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Customer service on autopilot

Meet CLAudia: artificial intelligence designed to drastically reduce your support load.

Transforming companies such as:

Meet Claudia, your super agent

An innovative AI chatbot powered by ChatGPT-4. CLAudia solves complex problems and provides accurate answers with a tone of voice customized by your company.

Scale with a lean team

CLAudia can answer up to 87% of support tickets alone. See your most strategic and leanest team.

Exceptional quality

CLAudia knows when to respond or to join her team. All this with a tone of voice that represents your brand well.

Getting started is very easy

No need for technical development. Import your FAQs, perform simulations, and plug directly into your own service system.

High-quality care with Pier Seguradora and cloud humans


“Cloud humans has been a very strategic partner for our business, contributing insights, helping to leverage our operation, both in terms of speed and quality, cost management and quick responsiveness to the needs we have.”

Aline Rodrigues, Head of CX at Pier Seguradora

Meet your service goals

Response time from 1 hour to 30s with cloud humans

38% efficiency gain with cloud humans

CSAT stable at 98% even during Black Friday

No need to change tools
Just add a new license to your current customer service system for Claudia. Without any complex integration or need to involve your technology team.
We absorb your FAQ and conversation data from your agents
Forget the complexity of managing bots based on decision trees or intentions. Claudia learns with her FAQ, tickets answered by her team, and self-manages her knowledge.
At no cost, test CLAudia at will before calling your clients
At no cost, test CLAudia before adding to the flow with clients and only activate it after feeling the quality. Through our flexible billing model, companies only pay for tickets answered for real customers.
CLAudia understands when it is necessary to involve humans and makes her team more efficient
Claudia readily identifies when the conversation requires human assistance and performs a smooth transition, summarizing the interactions to facilitate the work of the person who will assume the service.
Como funciona a solução
Pessoas empoderadas por IA

Seus atendimentos são respondidos por humanos potencializados por IA, garantindo a máxima qualidade e velocidade extrema

Simplifique o dia a dia sem preocupação

Nossa equipe acompanha e garante resultado, mas não perca o controle: acompanhe a operação no detalhe pelo seu dashboard

Pague por atendimento correto

Auditamos os atendimentos e te damos 100% de transparência. Garantimos a resposta correta ou você não paga

Especialistas prontos pra escalar

Assumimos quantos tickets você definir e ativamos respostas rápidas e 100% humanizadas independente de variações

Transforme a maneira como você lida com seus clientes hoje
Assertividade e tempo de resposta sempre baixo.
Tickets respondidos pela melhor combinação entre humanos e robôs inteligentes.
Gerencie em um só lugar a qualidade e o conteúdo, não pessoas e softwares.
Início é rápido e não precisa
de tempo de desenvolvimento.

Nossos clientes felizes

Eduardo Onghero
COO / BelaBelinda

"Conseguimos focar nas áreas que consideramos prioridades para nosso crescimento sabendo que temos uma empresa especializada em atendimento conosco"

Camilla Zanini
Head de CX / Zippi

"Estávamos tão cheios de tickets que não tínhamos tempo para fazer coisas que eram mais importantes. Hoje o inbox está menor e começamos a ver a equipe ser menos reativa."

Ready to give your customers better service?

Our experts are available to present our solution and show how much it can help them achieve their business objectives!

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